Privacy Policy

At Gritfence, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your details when you request a quote or interact with our services.

1. Information We Collect To provide accurate quotes and deliver our services, we may collect the following personal details directly from you: • Contact Information: Your name, email address, phone number, and physical address.

• Project Details: Information regarding your fencing or project requirements, measurements, drawings, and site preferences.

• Communication History: Records of your quotes, emails, calls, and messages with our team.

2. How We Use Your Information We use the details you provide primarily to process and generate your quotes. Specifically, your data is used to:

• Calculate accurate job pricing and project timelines.

• Contact you regarding your quote request or follow-up questions.

• Schedule site inspections or delivery and installation services.

• Comply with legal, taxation, and administrative obligations.

3. Sharing and Disclosure Gritfence does not sell, rent, or trade your personal details. We only share your information with trusted third parties under strict confidentiality terms, including:

• Subcontractors or logistics partners required to complete your project. • IT, cloud storage, or invoicing platforms essential for operating our business.

• Regulatory or law enforcement bodies if required by applicable local laws.

4. Data Security and Storage We take reasonable administrative, technical, and physical measures to protect your personal details from unauthorized access, loss, misuse, or alteration. Your information is securely stored on protected servers and accessible only to authorised personnel.

5. Your Rights and Access You have the right to access, update, or correct the personal information we hold about you at any time. If you wish to withdraw your quote request or have your details removed from our active files, please reach out to us using the contact details below.

6. Contact Us For any questions, concerns, or requests regarding this Privacy Policy or how Gritfence handles your personal details, please contact us at:
Gritfence Support

Team Email: Info@gritfence.com.au

Phone: 04 7318 4607

Address: Landsdale, 6065